This article is provided by the Social Security Administration
The Social Security Administration continues to find ways to make doing business with them easier. The “Social Security Video Connect” option allows you to conduct your Social Security business by using a video on your personal device, from your preferred location.
Social Security Video Connect is available for:
- No-change replacement Social Security cards (U.S. citizens only).
- Date of birth corrections (U.S. citizens only).
- Benefit applications.
- Redeterminations.
- Overpayments.
- Medicare.
How to Get Started:
To get started with this new service, you will need a computer, tablet, or smart phone with a webcam and internet access. Once you have your device, complete the following steps:
Contact your local Social Security office or call 1-800-772-1213 between 8am and 7pm Monday through Friday to schedule a video appointment. A representative will determine if a video appointment is appropriate for you. If a video appointment isn’t appropriate for your needs, they can conduct the interview over the phone or in the office.
- Provide your email address and phone number to receive an email with a link for the Microsoft Teams meeting.
- Connect with the Social Security representative using that Microsoft Teams meeting link on the date and time of your appointment.
If you run into issues with Teams or need to reschedule your appointment, contact your local Social Security office or call 1-800-772-1213.
