Local Help is Avaliable During Medicare Open Enrollment

October 16, 2014 at 11:37 a.m.
People with Medicare can make unrestricted changes to some of their Medicare coverage options, during the Open Enrollment Period, October 15 through December 7, 2014
People with Medicare can make unrestricted changes to some of their Medicare coverage options, during the Open Enrollment Period, October 15 through December 7, 2014

NOTE - this article has been updated...please read through the end for the updated information

People with Medicare can make unrestricted changes to some of their Medicare coverage options during the Open Enrollment Period, October 15 through December 7.

Don’t plan to wait until the end of December to make a change since enrollment ends on December 7. In fact, begin your decision process early.

“This is the time of year to make sure you have the best plan that meets your needs,” says Todd Dixon, Statewide Health Insurance Benefits Advisors (SHIBA) Program Manager.

SHIBA, which is a free, unbiased service of the Washington State Office of the Insurance Commissioner, helps people answer questions and evaluate plans. “Our trained volunteer counselors in your community can answer your questions and search for plans online,” said Dixon. “We also offer assistance with Original Medicare and other health plans, and provide free, unbiased information to help you decide.”

The Medicare Rights Center says that if there is one mantra for the open enrollment season, it’s “review your options.” Carefully consider your decision as most people are allowed to make a change only during Fall Open Enrollment.

Certain universal advice applies, no matter what Medicare coverage you have:

• Review the 2015 Medicare & You handbook. You should receive it in mid-October.

• You should review all of your coverage options even if you are happy with your current coverage, because plans change their costs and benefits every year.

• Read all letters and notices from your current plan, as well as your Annual Notice of Change (ANOC), which you should have received by September 30. It will list the changes in your plan, such as the premium and copays, and will compare the benefits in 2015 with those in 2014. It is very important that you read your ANOC carefully and consider all of your options. Your current plan may not offer your best choice for 2015.

• Shop around to find a plan that best meets your needs and makes the most financial sense to you. Do your homework and make an informed decision.

• If you have questions, call 1-800- MEDICARE (1-800-633-4227) or SHIBA (1-800-562-6900) before you sign up.

• If you decide to enroll in a new plan, do so by calling 1-800-MEDICARE or call the plan directly.

Medicare Advantage Plans

If you are considering a Medicare Advantage (MA) plan, make sure you understand how it works. Take the time to ask questions, such as:

o Will I be able to use my doctors or other providers I want to see?

o Are they in the plan’s network and are they taking new patients who have this plan?

o Which specialists, hospitals, home health agencies and skilled nursing facilities are in the plan’s network?

o What are the co-pays for physicians, specialists, and hospital stays?

o Does the plan include drug coverage? (More information on drug coverage below).

Difference between Medigap and Medicare Advantage Plans

You must be enrolled in Original Medicare Parts A & B to qualify for Medicare Supplement Plans or Medicare Advantage plans. Medicare Supplement plans are sometimes called Medigap. Medigap is a private insurance plan that helps cover out-of-pocket expenses such as deductibles and coinsurance that Medicare doesn’t pay.

If you choose instead to join a Medicare Advantage Plan, you are choosing to contract with a private insurer that replaces your Original Medicare plan – Medicare Advantage is designed to be an all-in-one plan.

If you have Original Medicare plus a Medigap plan, be very careful if you decide to drop it – you may not be able to get it back later.

Medicare Advantage plans may include prescription drug coverage. Medigap plans don’t include prescription drug coverage, but you will still be able to buy a standalone drug plan during Annual Enrollment.

Drug Coverage Options

Drug coverage may be as a stand-alone prescription drug plan (PDP) to go with Original Medicare, or it may be part of an MA plan that includes drug coverage (MAPD).

• Make a list of all current prescription drugs you take, the doses, and how often.

• Whether you are considering a new plan or thinking of staying in your old plan, review your ANOC and pay particular attention the summary of the new formulary (list of covered drugs).

• Then, use the Plan Finder at www.medicare.gov to compare Part D plans or Medicare Advantage Plans with Drugs (MAPD). If you use the online Plan Finder tool at www.medicare.gov to select the best plan for your needs, call the plan and confirm the information you’ve gathered with a plan representative. This will protect you if you discover that the information on which you based your decision to enroll in a plan was inaccurate.

• If you have limited income and need help paying for prescription drugs, check out Social Security’s “Extra Help” program. To see if you qualify, contact the Social Security Administration at 1-800-772-1213 or go to www.socialsecurity.gov and click on Medicare.

Making a decision about the best Medicare plan for you is an important decision. Whatever you do, don’t wait until the end of the enrollment period to get help,” says Dixon. “Call our Insurance Consumer Hotline today at 1-800- 562-6900 and ask to schedule an appointment with a SHIBA volunteer advisor in your area.”

SHIBA also provides resources to find free Medicare workshops in your local area. To learn more, visit www.insurance.wa.gov/shiba or call 1-800-562-6900 for more information.

UPDATE:

Medicare’s open enrollment period for prescription drug plans (Part D) and Medicare Advantage plans runs October 15 through December 7. Seniors

seeking assistance making this important decision can obtain free counseling through the Statewide Insurance Benefits Advisors (SHIBA).

SHIBA, which is a free, unbiased service of the Washington State Office of the Insurance Commissioner, helps people answer questions and evaluate

plans. Trained volunteer counselors in your community can answer your

questions and search for plans online.

KING COUNTY: Senior Services of King County is partnering with SHIBA to offer assistance at in-person community sites in King County neighborhoods, or over the phone at 206-727-6221 (toll-free:

800-562-6900). A list of King County sites is available at by visiting www.seniorservices.org and clicking on "Medicare Open Enrollment."

SNOHOMISH COUNTY:

Schedule an appointment with SHIBA volunteers through Senior Services of Snohomish County by calling 425-513-1900.

PIERCE COUNTY: To attend an enrollment event in Pierce County, call 1-800-562-6900 or 253-596-0918 or make your appointment online at www.southsoundoutreach.org.

Additional resources:

• For more information about SHIBA, visit www.insurance.wa.gov/shiba or call 1-800-562-6900 for more information

• Medicare.gov or visit the Medicare Plan Finder website at

www.medicare.gov/find-a-plan/questions/home.aspxinformation or call 1-800-MEDICARE (1-800-633-4227)


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