AARP Foundation Tax-Aide is providing free preparation now through April 15. Started in 1968, Tax-Aide is the nation’s largest free, volunteer-based tax assistance and preparation program and has served over 80 million people. For the 2024 tax season, nearly 28,000 volunteers helped almost 1.7 million taxpayers, 965,000 of whom were adults over 50 with low income. Tax-Aide is offered in conjunction with the IRS, and AARP membership is not required.
“Every year, many taxpayers miss out on tax credits and deductions they’ve earned,” said Mioshi Moses, Vice President of Volunteer Programs at AARP Foundation. “Our program ensures people receive much-needed refunds without the cost of tax preparation services, and there are never any hidden fees. For millions of older adults, particularly those on fixed incomes, their refund is essential to cover monthly necessities like food and utilities. Last year alone, Tax-Aide helped low-income older adults save nearly $600 million.”
Tax-Aide volunteers provide free tax preparation and filing services to all with a focus on adults with low to moderate income. Volunteers are trained and IRS-certified every year to ensure they understand the latest changes to the U.S. Tax Code.
AARP Foundation Tax-Aide offers a variety of options to better meet the needs of taxpayers. Access to the different types of assistance varies by location.
- In-Person Service: Tax preparation is completed by an IRS-certified Tax-Aide volunteer on-site in one visit.
- One-Visit Scan (Internet Access Required): Tax documents are scanned at the Tax-Aide site and then Tax-Aide volunteers prepare the return remotely.
- Two-Visit Scan: Tax documents are scanned at the Tax-Aide site and then volunteers prepare the return remotely. During a second visit, taxpayers work with a volunteer to finalize their return and obtain a printed copy for their records.
- Drop Off Service: Tax documents are left at the Tax-Aide site with a volunteer and the return is prepared remotely. During a second visit, taxpayers work with a volunteer to file their return and obtain a printed copy and their original documents.
- No Site Visit Required (Internet Access Required): Taxpayers upload tax documents to the IRS-provided software. Tax-Aide volunteers prepare the return remotely and work with the taxpayer to file the return electronically.
- Online Coaching: Taxpayers prepare their own return and receive online support from a volunteer to help them along the way.
- Facilitated Self-Assistance: Taxpayers schedule an appointment at a Tax-Aide site to work with a volunteer to complete and file their own return.
- Self-Preparation: Taxpayers prepare their own return using a software product that has been made available through the Tax-Aide website.
Users can find their nearest Tax-Aide location and assistance options through the Tax-Aide site locator. The site locator features a Tax-Aide chat bot that can help book an appointment, answer questions about the program, and transfer the conversation to a live agent if needed or requested. For more information, including which documents to bring to the tax site, visit aarpfoundation.org/taxaide or call 1-888-AARPNOW (1-888-227-7669).
