Have you gone mobile with your money? Survey says most Americans have

Have you gone mobile with your money? Survey says most Americans have
| October 6, 2014

BPT) – Smartphones have become an essential part of everyday life; from texting and email to social media, Americans rely heavily on their mobile devices. If your mobile phone was taken away, how long could you survive without it?

The answer may surprise you: nearly half (47 percent) of U.S. consumers polled say they could not go more than one day without their smartphone, according to the inaugural Bank of America Trends in Consumer Mobility Report. An overwhelming majority (85 percent) say they check their phones at least a few times a day, while more than one-third (35 percent) admit to constantly checking their mobile device.

The survey, which explored mobile trends and banking behaviors among adults across the country, found the need for constant connectivity also extends to banking. Of those respondents who said they use their phones for mobile banking, almost one-third (31 percent) say they log on at least once a day, and more than four out of five (82 percent) access their accounts at least once a week or more.

The report revealed further interesting insights into consumer mobile banking behaviors and preferences, including:

  • Mobile banking is on the rise. More than half (62 percent) of respondents have at least tried mobile banking, while an overwhelming majority (90 percent) are using online banking. When using their bank’s mobile app, U.S. consumers most commonly check their balance, transfer funds between accounts and pay bills.
  • Sophisticated banking transactions becoming more prevalent on mobile devices. Consumers are also using their smartphones for more complex transactions, including mobile check deposit. Nearly six in 10 (58 percent) respondents have used mobile check deposit, and 38 percent use it frequently. “Our customers appreciate the convenience of being able to complete their deposit anytime, anywhere and are depositing an average of 170 thousand checks via mobile device every day,” says Marc Warshawsky, mobile solutions executive at Bank of America.
  • Consumers prefer a mix of banking options. Mobile and online banking are becoming more widely used, but visits to bank branches are still common. The survey found that 84 percent of respondents have visited a bank branch within the past six months. Most commonly, Americans make a trip to the bank to make a deposit, withdraw funds and speak with a banking associate. However, just 23 percent of respondents say they complete the majority of their banking transactions at a branch. Nearly half (47 percent) report turning to mobile or online banking as their preferred method.
  • Consumers comfortable with added security measures. In the next two years, 60 percent of consumers say they would be comfortable with a fingerprint scan/swipe security feature to gain access to their mobile banking app. Nearly one-third expressed comfort with retina scans (32 percent) and voice recognition (33 percent).

For additional insights into consumer mobility, view the full Bank of America Trends in Consumer Mobility Report at http://www.newsroom.bankofamerica.com/presskits.

Share this story!
Master suite upgrades: the secret to a speedier home sale
All signs point to a hearty real estate market this summer. Experts say more inventory will be available and buyers will have an easier time...
Repurposing garage doors into stunning walls with a view
Have you ever admired a coffee table cleverly fabricated using a discarded door sitting on a frame? Or been surprised by the sight of an...

Related

Money matters: What to expect in your 90s
People are living longer than ever. This is a good thing, but it comes with some challenges such as planning for a much longer retirement....
Debt: The Last Social Taboo?
Social taboos have dropped left and right since I was a young man raising a family, but one is unlikely to disappear any time soon:...
Giving back to others on a budget
Are you looking for ways to give back without breaking the budget? Here are a few ideas....
Get savings savvy: Tips and tricks for couponing in the Internet era
Couponing is cool again! Learn about the 4 kinds of coupons, and how to optimize your savings when couponing....
What the Occupy Wall Street movement has to do with you
Many retirees, particularly those in small business, want to know how Occupy Wall Street will affect them. Here's how....
Deductibles you didn’t know about
Find out how itemizing tax deductions and learning about little known deductions, from gambling losses to education expenses, can save you hundreds of dollars on...

BE IN THE KNOW

NWPT-Subscribe

Recent Posts

Adventures In an Estate Sale Kitchen
Airline Travel, Then and Now
How a WA Retiree Lost Half His Life Savings to Conmen Contractors
A Simple Way of Boosting Brain Power
Strategies for Paying Off Credit Card Debt

BE IN THE KNOW

NWPT-Subscribe

Recent Posts

Adventures In an Estate Sale Kitchen
Airline Travel, Then and Now
How a WA Retiree Lost Half His Life Savings to Conmen Contractors
A Simple Way of Boosting Brain Power
Strategies for Paying Off Credit Card Debt